You can create a Credit Note against a Sales Return.
To know how to use the Sales Return Wizard visit
http://erpnext.blogspot.com/2011/03/how-to-manage-sales-return-in-erpnext.html
To create a Credit Note directly , follow steps as shown below
To know how to use the Sales Return Wizard visit
http://erpnext.blogspot.com/2011/03/how-to-manage-sales-return-in-erpnext.html
To create a Credit Note directly , follow steps as shown below
A new Journal Voucher will open up. Credit the amount against the customer's account head and debit the same amount against an Income account head. The Voucher Type will be Credit Note.
Save and Submit the Journal Voucher as shown below.
For more details, please visit www.erpnext.com
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